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Resources & help

Practical guidance for keeping professional credentials organized.

Find answers, step-by-step guides, and helpful resources to make the most of Med-Cert Pro. Whether you’re managing your own credentials or supporting a full team, we’re here to help you stay compliant and confident.

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Get the help you need, when you need it.

Browse our most popular resources or search the help center for detailed guides and answers.

Credential Management

Store, organize, and manage your certifications, licenses, documents, and training records.

4 guides

Renewals & Reminders

Set up expiration alerts, view upcoming renewals, and never miss a deadline again.

4 guides

Sharing & QR Packets

Create and share secure credential links with QR codes for employers, training sites, or agencies.

3 guides

Organization Access

Add team members, manage seats and requirements, and keep your organization compliant.

4 guides

Billing & Invoices

View invoices, understand annual billing, and manage your subscription.

3 guides

Privacy & Security

Learn how we keep your data secure and what controls you have over your information.

4 guides

Popular guides

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Getting StartedWhat is Med-Cert Pro?A quick overview of what Med-Cert Pro does — and what it doesn’t. Getting StartedCreating your accountHow to sign up, or activate an account through your employer. Getting StartedAdding your first credentialStep-by-step: add a certification or license and upload the card. Credential ManagementWhat credential statuses meanActive, Expiring Soon, Critical, Expired and Renewal In Progress explained. Renewals & RemindersSetting up expiration remindersChoose when you’re reminded before each credential expires. Renewals & RemindersFinding a renewal course near youUse the Renewal Finder to locate official resources and training providers. CE TrackingLogging continuing educationRecord completed CE and attach certificates. Sharing & QR PacketsSharing a credential with a secure linkSend an employer proof of a credential without exposing your whole wallet. Organization AccessHow organization access worksSeat pools, activation codes and what your employer can see. Billing & InvoicesHow billing worksAnnual pricing for individuals, agencies and training sites. Privacy & SecurityTurning on two-factor authenticationProtect your account with an authenticator app. Mobile AppThe Med-Cert Pro mobile appiOS and Android apps are coming soon — here’s what to expect.