Security
Your data. Our priority.
Med-Cert Pro is built with security, privacy, and reliability in mind. We use industry best practices to protect your credential data so you can focus on serving your community.
A secure platform for a safer tomorrow.
We follow industry-standard security practices and continuously improve our systems to protect your information, maintain availability, and earn your trust.
Platform Security
Built on secure, cloud-based infrastructure with industry best practices, continuous monitoring, and regular security reviews.
Platform Security
Built on secure, cloud-based infrastructure with industry best practices, continuous monitoring, and regular security reviews.
Layered protections, secure application controls, security headers, bot protection on public forms, and routine reviews help protect Med-Cert Pro services.
Account Security
Tools to help you keep your account safe, including strong password requirements and multi-factor authentication (MFA).
Account Security
Tools to help you keep your account safe, including strong password requirements and multi-factor authentication (MFA).
Authenticator-app MFA, session management, sign-in throttling, and audit logging are available. MFA is required for privileged Med-Cert Pro and organization administrator accounts.
Data Protection
Your credential, license, and training data is encrypted in transit and at rest, with strict access controls.
Data Protection
Your credential, license, and training data is encrypted in transit and at rest, with strict access controls.
Professional credential documents are encrypted and stored outside the public web root with application-controlled authorization. Med-Cert Pro is not intended for PHI, patient records, background checks, criminal-history reports, or consumer reports.
Backups & Availability
We maintain secure, redundant backups and highly available infrastructure to keep your data accessible when you need it.
Backups & Availability
We maintain secure, redundant backups and highly available infrastructure to keep your data accessible when you need it.
Redundant storage and operational monitoring support reliability and recovery. Current service status is published on the System Status page.
Reporting Concerns
If you believe you’ve identified a security issue, you can report it to our team directly and confidentially.
Reporting Concerns
If you believe you’ve identified a security issue, you can report it to our team directly and confidentially.
Email [email protected] with a description of the issue and steps to reproduce it. Please do not include patient information or other sensitive data.
Best Practices
Simple steps you can take to further protect your account and organization’s data.
Best Practices
Simple steps you can take to further protect your account and organization’s data.
- Turn on multi-factor authentication in Security settings.
- Use a unique password of at least 12 characters.
- Review active sessions and sign out of devices you no longer use.
- Share credentials with time-limited links and revoke them when no longer needed.