Med-Cert ProCertifications • Compliance • Safer Communities
A firefighter reviewing the Med-Cert Pro help center

Uploading credential documents

Supported file types, size limits and how documents are protected.

You can attach a photo or scan of each card or certificate to its credential.

Supported files

  • PDF, JPG, PNG, HEIC/HEIF (iPhone photos), and Word documents (DOC, DOCX).
  • Up to 15 MB per file.

How documents are protected

  • Files are encrypted and stored outside the public website.
  • Only you — and anyone you explicitly share with — can open them.

Never upload

Patient records, PHI, Social Security numbers, insurance records, background checks or criminal-history reports.

Didn’t find what you needed?Contact Support