Med-Cert ProCertifications • Compliance • Safer Communities
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Account restrictions and appeals

Cancellation, agency removal and policy enforcement are different.

Canceling renewal, pausing with a supported provider, or leaving an agency does not ban your account. You may return through a valid personal subscription or another agency. Unused saved personal access time is retained under the agency coverage rules.

A separate account restriction can suspend or ban access after a policy review. A new purchase, grant or agency invitation does not remove that restriction. Contact [email protected] to appeal. Manage billing separately: an account restriction does not automatically cancel store charges. Privacy requests and support remain available.

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